Data Protection and Privacy Statement

This website is controlled and operated by Michigan Language Assessment, based at Argus 1 Building, 535 West William St., Suite 310, Ann Arbor, Michigan, 48103-4978, USA.

Michigan Language Assessment offers examination services and related information.

We are committed to protecting the privacy and confidentiality of information provided by Customers and other individuals ("Users") who access our website at ("the Website") and we uphold the relevant data protection principles and process all personal data in accordance United States of American Federal, state, and local law, including without limitation, financial information under the Gramm-Leach-Bliley Ace (“GLBA”), student information under the Family Education Rights and Privacy Act (“FERPA”), and under state security breach laws, as each are amended from time-to-time and as may be implemented by regulations, policies, edicts, opinions and practices.

If You register or supply personal data to Michigan Language Assessment through the Website then You consent to Michigan Language Assessment processing, maintaining, recording, holding and using such Personal Data in accordance with this Data Protection and Privacy Statement for the purpose of the Service.

1. Collection of Personal Information

1.1 In order for Users to use some of our online services and to gain the full benefits of such services we need to collect and process various personal data. Prior to accessing the areas of our Site which require You to enter a password, Users may be asked to complete an online form(s) which requests personal data about Users, including name, address, email address and telephone numbers.

1.2 We may use cookies on this Site. This enables us to personalize Your experience of our Site by recording details about use of the Site as a file on Your computer. You can disable the use of cookies but this may limit the functionality of web pages on our Site, or Your access to our Website.

2. Processing of Data

2.1 The personal data we collect is used to process Your request for the Services that are provided through the Site, the implementation of the Terms of Use and policies, and to keep records of those who use our Services.

2.1.1 Data may also be used as part of Michigan Language Assessment‘s quality control, research and development activities, or extracts in anonymized form may be reproduced in published exam preparation material.

2.2 Michigan Language Assessment will communicate with You electronically by sending emails or displaying notices on the Website. You agree to:

(a) receive communications from us electronically and

(b) any legal requirements for communications to be in writing are satisfied by Us providing agreements, notices, disclosures and other communications.

2.3 User’s results will be available through their designated test center.

2.4 If a User is suspected of and investigated for malpractice, their personal details and details of the investigation may be passed to a third party. For example, if they want to use their result for admissions purposes, Michigan Language Assessment may need to share this information with the relevant authority or institution.

2.5. If the User opts in to be contacted for marketing purposes, they will be given the choice not to be contacted again.

3. Disclosure of Information to Third Parties

3.1 We will disclose User’s information to authorized third parties such as Agent(s), Institution(s) and Center(s) for the purposes of the Services requested ("Authorized Third Party") when the User has agreed to this.

3.1.1 An Authorized Third Party acknowledges that it will have access to User data and that it will only use this data in accordance with the Terms and Conditions of Use and Purchase and the appropriate consent from the User(s).

3.1.2 An Authorized Third Party will be able to see User data related to a User linked to their institution/Center. Administrator User(s) from Institutions will be able to view certain User data including personal data such as the title, name, email address, date of birth, gender, full address, phone and mobile numbers of User(s) who have registered for Test(s).

3.2 We will use our reasonable endeavors not to disclose Users' information to any other third party, unless we are required to do so by law or any court order or unless a User consents to such disclosure.

3.3. However, Michigan Language Assessment is not able to control and therefore accepts no responsibility for Your personal data that You have granted access to or passed on to third parties.

3.4 Agents are responsible for ensuring that Clients and Candidate(s) of Client(s) are informed of how the Agent(s) will have access to and manage the data (including personal data) of Client(s) and Candidate(s) of Clients for the purpose of administering the Test(s) ordered by the Client(s) before the Client is set up on this Website.

3.5 Michigan Language Assessment shall not be responsible for any loss, destruction, alteration or disclosure of data caused by any third party.

4. Security

4.1 This Site and our computer systems have security measures in place with the aim of protecting the loss, misuse or alteration of the information Users provide to us.

5. Modifying Your Personal Information

5.1 Users may request changes to their registered details contacting or contact their test center.

5.2 Where You choose to terminate Your registration with the Website we will retain details of Your personal data for a reasonable period of time to manage the deactivation of Your account but once Your account is deactivated You will have no further access to any data (including personal data and Your results).

5.4 Michigan Language Assessment shall not be liable for any breaches of confidentiality and privacy where such breaches arise out of or in connection with Your use of the privacy settings on Your profile.

6. Use of Statistical Data

6.1. Michigan Language Assessment shall be permitted to use statistical data arising out of use of the Website by Users.

6.2. Michigan Language Assessment undertakes to use this data only for internal editorial purposes, academic research purposes and to monitor usage of the Website and particular Content.

6.3. No personal data will be included in statistical data produced.

7. Amendment of the Data Protection and Privacy Statement

We will notify Users of changes to this Data Protection and Privacy Statement by displaying them on this Website. They will take effect from the time they are displayed on this webpage. Michigan Language Assessment reserves the right to make changes to this Data Protection policy at any time. You will be subject to the version of the Data Protection and Privacy Statement in force at the time that You use the Website, our service or that You order Tests or other Products, unless any change to the Data Protection Policy is required to be made by law or government authority (in which case it will apply to orders previously placed by You).

8. Comments/Questions

Any comments or questions about our Data Protection and Privacy Statement may be sent to us by contacting or by writing our headquarters at Argus 1 Building, 535 West William St., Suite 310, Ann Arbor, Michigan, 48103-4978, USA.

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